POSTAGE COSTS:

We pride ourselves in offering the cheapest genuine postage stamps in the UK and will always insure the fairest and cheapest postage costs possible.

FREE SPECIAL DELIVERY is available for all orders £245 or higher.

Orders under £245 and above £100 must be sent Special Delivery for safety reasons and will incur a postage fee of £5.95. This is however heavily subsidised by us and the actual price the Royal Mail charge is far higher at between £7.95 and £8.95 and higher!

Orders under £100 will incur a postage fee of £2.45 for Signed For 1st Class post; this once again is subsidised by us in order to keep costs as low as possible for all our valued customers.

We aim to dispatch all orders received before 3pm on the same day Monday to Friday. We also do our best to dispatch orders placed up to mid day on Saturday on Saturday. Orders placed on Sundays will be dispatched Monday.

REFUND POLICY:

It is our aim here at www.discountedstamps.co.uk for you to be totally satisfied with our products and service.

However, in the unlikely event that you are not entirely satisfied with your purchase then you have the right to cancel your order up to 7 days from the date of delivery.

You will be liable for the shipping cost of returning your goods to us. We recommend you use a signed for delivery service as we will not be held responsible for failure of delivery of returned items.

To ensure your return is processed in a timely manner, please include your order number and reason for return with the item itself.

Once the item is received by us then your payment will be credited minus our original shipping costs (where applicable) and a 10% restocking fee.

Please allow up to 7 days for us to process your return.

We offer this peace of mind guarantee in addition to your statutory rights by law.